Terms and Conditions

These terms and conditions will form the basis of the contract between you (the hirer) and ourselves (Bouncing Bears). You will receive a copy of these terms and conditions prior to signing the contract between us. Unfortunately we are unable to guarantee bookings until contracts are signed and returned to us. If you (the hirer) are in any doubt as to the meaning of any of the following, you should immediately contact a representative of Bouncing Bears on 01303 243383 where clarification can be sought.

GENERAL
1). The bouncy castle supplied will be as best suited to the application as possible and this will be determined by us.
2). The bouncy castle and its components will remain the property of Bouncing Bears at all times.
3). Once erected, the bouncy castle must not be moved, deflated or in any way tampered with without exclusive written permission of Bouncing Bears.
4). You will remain liable for any damage to the bouncy castle and/or any of it's components and for any loss thereof, howsoever caused, whilst the castle is in your possession. (ie. Once the Bouncing Bears representative has left the premises).
5). Silly String and Party Poppers are to be kept away from the inflatable equipment at all times. (See seperate insert). Failure to comply will result in a £50 cleaning/repair fee being charged to the hirer.
6). NO Food or drink of any kind is to be taken onto the inflatable equipment, supervising personnel are to keep their cigarettes (and others') away from the equipment at all times.
7). With regard to inflatable devices that are not castle specific, ie Bungee Run, Gladiator Duel, Flywall, Sumo Suits etc, the hirer agrees to adhere to other specific guidelines issued in writing that are relevant for the safe use of this equipment.
8). Where arrangement has been made for equipment to be supervised by Bouncing Bears, this will be carried out in accordance with the Bouncing Bears Operating Procedures Manuel (copy available for inspection upon request). Customers must not encourage the flouting of these procedures, they are in place to protect users as well as Bouncing Bears Staff. Thankyou for your co-operation.

INSURANCE
You are responsible for ensuring that you have sufficient public liability insurance for your requirements as our insurance covers only us.

BOOKINGS
All Bookings remain provisional until we receive a signed contract from the hirer, to include 2 forms of identification, at which point we will acknowledge receipt (usually by telephone) and your booking will then be guaranteed.

PAYMENT
Payment is to be made on the day of hire, usually once the inflatable has been delivered and erected, unless prior arrangements have been agreed. Payment may be made by cash or cheque with a valid guarantee card only.
Bouncing Bears make no charge for a cancellation, however late, though a quick phone call to advise us would be appreciated.

SAFETY
The 'Responsible Person' aged 18 or over signing the contract will ensure that the users of the equipment are suitably supervised at all times. They will also ensure all behaviour is in line with the Bouncing Bears Guide to Safe Play leaflet (enclosed with contract).

GIANT GAME AND ANCILLARY EQUIPMENT HIRE
It is the responsibility of the hirer to ensure that the games are played in accordance with the issued safety instructions. All games come with game rules and instruction, where necessary, additional verbal safety instructions will be issued at the point of delivery. The hirer is responsible for reiterating these to participants.
There is no upper age limit for any of our games, however, some games are not suitable for very young children (for example, Jenga, as it is designed to fall over). We are happy to offer advice as to suitability.
The playing mats for Ludo, snakes and Ladders and Twister become slippery when wet, please try to keep these as dry as possible. DO NOT allow running across these mats, keep heeled shoes and cigarettes away also. The foam dice are not to be used as footballs and should be rolled not kicked.
The Pick-up-Sticks must not be used as darts or javelins!! Children (and Adults) must be prevented from running around with these items, if fallen on they are likely to impale.
We do not recommend the use of space hoppers or wobbler boards for persons who suffer from back or leg injuries, or to persons susceptible to injury such as brittle bone etc. Children must be kept away from the bubble machine unit because of the moving parts and potential electric shock risk. Once positioned the unit should not normally be moved unless a change in wind direction dictates, then the unit must be switched off, unplugged from mains supply and relocated by an adult. Care must be taken as spillage of fluid into the motor area will prevent the unit from working and will be deemed and treated as damage to the unit (see below).

ANY AND ALL DAMAGE TO ANY OF OUR EQUIPMENT WILL RESULT IN LOSS OF ANY SECURITY DEPOSIT PAID.

Severe or malicious damage incurred by our equipment will result in additional expenses being met by the hirer which may include but not limited to professional repair or replacement of the equipment and compensation for the proved loss of business due to damage. This includes inflatables and all of our ancillary equipment.
Allowance is made whereby the above statement will not apply to punctures in the space or animal hoppers unless this is deemed to have been carried out maliciously.
All games are to be supervised by a responsible adult at all times.
The hirer is requested to inspect all games upon delivery and should agree with the delivery team as to the condition of the equipment. Bouncing Bears will also notify the customer of any minor defects already known to be on the equipment.

IMPORTANT NOTICE

Provided that the issued guidelines are followed, persons using the equipment should do so safely and enjoyably, however, accidents can happen. Bouncing Bears or its employees can accept no responsibility or liability for injuries sustained or any other losses, howsoever caused or for the negligence of the hirer, in the absence of Bouncing Bears or its employees.
By signing the hire contract the hirer accepts and agrees to abide by these terms and conditions and all other relevant information supplied in good faith to the hirer.